Privacy Policy

Tiziana Negrin, n. in Florence on July 14, 1966, owner of Florence Luxury House is responsible for the processing of personal data and is committed to safeguarding your privacy. Contact us at info@florenceluxury.it if you have questions or problems regarding the use of your personal information and we will be happy to assist you.

By using this site and / or our services, you consent to the processing of your personal data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this privacy policy
  2. Principles followed on data protection
  3. What rights do you have regarding your personal data
  4. What personal data we collect about you
  5. How we use your personal data
  6. Who else has access to your personal data
  7. How we protect your data
  8. About cookies
  9. Contact information

    1. Definitions

    Personal data: any information relating to an identified or identifiable natural person.
    Processing: any operation or set of operations performed on Personal Data or on a series of Personal Data.
    Data subject – a natural person whose personal data has been processed.
    Child – a natural person under 16 years of age.
    We / us (both capital and non-capital) -Tiziana Negrin, n. in Florence on July 14, 1966 Florence Luxury House

    2. Principles followed on data protection

    We are committed to the following data protection principles:
    Processing is lawful, fair, transparent. Our treatment activities have legitimate reasons. We always consider your rights before processing personal data. We will provide you with information on the processing of your data on request.
    Processing is limited to the purpose. Our processing activities correspond to the purpose for which personal data were collected.
    Processing is performed with minimal data. We collect and process only the minimum amount of Personal Data required for any purpose.
    Processing is limited with a period of time. We will not store your personal information for longer than necessary.
    We will do our best to ensure the accuracy of the data.
    We will do our best to ensure the integrity and confidentiality of data.

    3. Rights of the interested party

    The interested party has the following rights:
    Right to information – means you need to know if your personal data is being processed; what data is collected, where it is obtained and why and by whom it is processed.
    Right of access – means that you have the right to access data collected from / about you. This includes the right to request and obtain a copy of the personal data collected.
    Right of rectification: this means that you have the right to request the correction or deletion of your personal data that is inaccurate or incomplete.
    Right to cancel: under certain circumstances it is possible to request the deletion of personal data from our archives.
    Right to restrict processing – in the sense that certain conditions apply, you have the right to limit the processing of your personal data.
    Right to oppose treatment: this means that in some cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
    Right to oppose automated processing: this means that you have the right to oppose automatic processing, including profiling; and not be subject to a decision based solely on automated processing. This right can be exercised whenever there is a result of profiling that produces legal effects that affect or significantly affect you.
    Right to data portability: You have the right to obtain your personal data in a machine-readable format or, if possible, as a direct transfer from one processor to another.
    The right to lodge a complaint – if we refuse your request under the access rights, we will give you a reason to explain why. If you are not satisfied with the way your request was handled, contact us.
    Right to aid from the supervisory authority: you have the right to seek the help of a supervisory authority and the right to other legal proceedings such as claims for damages.
    Right of withdrawal of consent – you have the right to withdraw any consent for the processing of your personal data.

    4. What personal data we collect about you

    Information you have provided
    First name, last name, email address. This is the information you have provided us to subscribe to our newsletter and participate in our initiatives.

    Information collected automatically about you
    This includes information that is automatically stored by cookies and other session tools. This information is collected to monitor site traffic (google analytics) and to improve the user experience. For example, to store information that the user has already entered in the registration request fields, and to facilitate the compilation.

    Information from our partners
    We do not distribute the data provided in any way to third party partners for commercial or marketing purposes. The data provided are used externally only and exclusively on the Mailchimp mailing platform, for sending the newsletter.

    Information available to the public
    We do not collect information about you that is publicly available.

    5. How we use your personal data

    We use your personal data for legitimate reasons and / or with your consent, and only for the collection of bookings, contact requests and anonymous monitoring of access through Google Analytics.
    We will inform you promptly if any further processing and purposes occur.

    6. Who else has access to your personal data

    We do not share your personal information with strangers.

    7. How we protect your data

    We do our best to keep your personal information safe. We use secure protocols for communication and data transfer (HTTPS protocol was installed on site, through the installation of the SSL certificate DV Domain Validated).
    We monitor our systems for possible vulnerabilities and attacks.
    Even if we try to do our best, we can not guarantee the security of information. However, we undertake to notify the competent authorities of any data breaches. We will also inform you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent breaches of security and to assist the authorities in case of violations.
    If you have an account with us, please note that you must keep your username and password secret.
    Children
    We do not intend to collect or knowingly collect information from children (under 16). We do not direct children to our services.

    8. Information about cookies

    We use cookies and / or similar technologies to anonymously analyze customer behavior, administer the website, track user movements and gather user information. This is done in order to personalize and improve your experience with us.

    A cookie is a small text file stored on your computer. Cookies store the information that is used to help make the sites work. Only we can access cookies created by our website. You can control your cookies at the browser level. The choice to disable cookies could hinder the use of certain functions.
    We use cookies for the following purposes:
    Required cookies: these cookies are necessary to use some important features on our website, such as access. These cookies do not collect any personal information.
    Functionality cookies: these cookies provide features that make the use of the service more convenient and make more personalized features possible. For example, they might remember your name and e-mail in comment forms so you do not have to re-enter this information the next time they comment.
    Analytical cookies: these cookies are used to track the use and performance of our website and our services.
    You can remove cookies stored on your computer via browser settings. Alternatively, you can control some third-party cookies using a privacy improvement platform like optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
    We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can consult here: https://policies.google .com /? hl = en. If you’d like to disable Google Analytics tracking, visit the Google Analytics opt-out page: https://tools.google.com/dlpage/gaoptout?hl=it 

    9. Contact information:

    To request deletion, display, anonymisation of data, please write to info@florenceluxury.it or visit the page https://www.florenceluxury.it/en/data-access-request
    To contact the national supervisor, write or call: garante@garanteprivacy.it – +39.0669677 1

    Changes to this privacy policy

    We reserve the right to make changes to this Privacy Policy.
    The last change was made on May 25, 2018.